Privacy Policy

DinnerMatch is a platform that organizes group dinners to help people connect socially. The platform is operated by the DinnerMatch team. For all data-related inquiries, please contact us through the Help Center in the app.

Depending on how you interact with the DinnerMatch platform, we may collect the following categories of personal data:

• Contact information: Name, email address, phone number.
• Profile data: Age, gender, location, interests, dietary preferences, personality traits, and profile photo.
• Usage data: IP address, device type, operating system, browser type, time spent on the platform, pages visited, and other usage information.
• Transaction data: Booking details, subscription history, payment confirmations.
• Feedback and compatibility data: Ratings and comments from group dinners used to improve future matches.
• Communication data: Interactions with our support team or feedback through the app.

We do not knowingly collect data from individuals under the age of 18.

We collect data:

• When you create an account or complete your profile;
• When you make a booking or subscription;
• When you use the platform and interact with features;
• When you submit feedback or contact support;
• Via cookies and tracking technologies (see Section 8).

We use your data to:

• Provide and improve our service;
• Match you with compatible dinner groups;
• Handle reservations and event logistics;
• Personalize your experience on the platform;
• Communicate with you (confirmations, updates, support);
• Comply with legal obligations;
• Ensure platform security and prevent misuse.

We rely on the following legal bases:

• Your consent (e.g., for marketing communications);
• Contractual necessity (e.g., to facilitate bookings);
• Legitimate interests (e.g., fraud prevention, service optimization);
• Legal compliance (e.g., accounting obligations).

We retain your data as long as necessary to fulfill the purposes outlined in this policy:

• Account and booking data: Retained while your account is active;
• Feedback data: Up to 2 years for match improvement;
• Financial and billing data: Up to 5 years for legal reasons;
• Communication records: Up to 2 years;
• Inactive accounts: Deleted after 2 years of inactivity, following a warning.

We may share data with:

• Restaurants (only what's needed to confirm reservations);
• Payment processors (e.g., PayFast);
• Customer service and tech support tools;
• Analytics and product development services.

All service providers are bound by confidentiality agreements and only use data as instructed by DinnerMatch.

We use cookies and similar technologies to:

• Understand how you interact with the platform;
• Save your preferences;
• Track booking and usage trends;
• Improve our services.

You can adjust your browser settings to refuse or delete cookies.

We use technical and organizational safeguards such as:

• Encrypted data transmission;
• Secure servers and access controls;
• Regular audits and security testing.

However, no platform is 100% secure. Please keep your login credentials private and log out when using shared devices.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or outdated information;
• Request deletion of your data;
• Withdraw consent where processing is based on consent;
• Object to certain processing activities;
• Request data portability.

You can exercise your rights by contacting us through the Help Center in the app.

If we transfer your data outside your country, we will ensure adequate protection through safeguards like contractual clauses or equivalent legal frameworks.

We may update this Privacy Policy from time to time. You will be notified in-app or by email of major changes. Continued use of the platform implies acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your data, please contact us through the Help Center in the DinnerMatch app.